Frequently Asked Questions
Everything you need to know about donating with GiveBetter.
We accept a wide range of items including clothing, shoes, books, household goods, small furniture, electronics, and toys. Items should be in usable condition. If you're unsure, include a photo in your donation request and we'll let you know.
After you submit a donation request, we'll confirm a pickup date and time. On the scheduled day, simply leave your items at your door or in a designated area. Our team will collect them and handle the rest.
Yes, pickups are completely free. There are no hidden fees or charges. GiveBetter covers all logistics costs so you can focus on giving.
Absolutely. When you submit a donation request, you can select from our list of vetted causes. If you don't have a preference, we'll match your items with the organization that needs them most.
Yes! GiveBetter offers free furniture donation pickup throughout Burlington and Chittenden County, Vermont. We accept sofas, beds, dressers, tables, chairs, and more—as long as items are clean and in usable condition. Schedule your free furniture pickup online in minutes and we'll come straight to your door.
Absolutely. Clothing and shoes are among the most-needed donations we collect. We accept all sizes and styles in gently used condition. Your donated clothing goes directly to Burlington-area shelters, community centers, and families in need throughout Vermont—making a real local impact.
Unlike Goodwill, GiveBetter lets you choose exactly which cause receives your items—whether that's a Burlington food pantry, a Vermont housing nonprofit, or another organization you care about. We also offer free doorstep pickup with full impact reporting, so you always know where your donation went and the difference it made in the community.
We currently serve 25+ cities across the United States. Enter your zip code in the donation form to check if we offer pickups in your area. We're expanding to new cities regularly.
Every organization in our network goes through a thorough review process. We verify their nonprofit status, mission alignment, community impact, and operational transparency before partnering with them.
Yes, you'll receive a donation receipt via email after your items are picked up. This receipt can be used for tax deduction purposes. The receiving organization may also provide additional documentation.
After our Burlington team collects your items, they are sorted and matched with vetted nonprofit partners based on need and item type. Donated clothing goes to local shelters and community organizations, furniture to transitional housing programs, and electronics to schools and workforce development programs. Nothing usable goes to a landfill—every item is put to work in the community.
We accept small appliances (toasters, blenders, fans, lamps) and working electronics (laptops, tablets, phones, TVs) throughout Burlington and Chittenden County. Large appliances such as refrigerators or washing machines are evaluated case by case—just include photos in your donation request and we'll confirm eligibility before scheduling your pickup.
Yes—GiveBetter is a great alternative to junk removal for Burlington residents looking to declutter. If you have multiple rooms' worth of furniture, clothing, household goods, or electronics to donate, describe everything in your donation request. We'll coordinate a single free pickup appointment and handle the heavy lifting, at no cost to you.
